Word of the week: Challenge

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Word of the month: Challenge

On Friday 19 April the Lemontree team attended the ESTAS awards in London, which recognises the best letting agencies in the UK. Short-listed in the top six for the Eastern region, we were joined by other leading agencies that we could share ideas and expertise with. Unfortunately, we did not take the prestigious title this year, but with a performance service rating of 92.12% we are very positive about our growing reputation.

On the back of this, our word of the week is 'challenge'. Firstly, as an independent agent we are proud to be challenging against top national chains of agencies with our performance scores. We pride ourselves on our dedicated care to our clients and to be recognised for this against large organisations with more generous budgets is an achievement.

Secondly,we continually strive for ways to improve our service and have set a new goal of improving on our performance score for next year.