Absolutely no hidden charges

We offer a complete service or bespoke management to suit our clients needs. The Lemontree team ensure that our service is consistently personal and efficient dealing with everything in-house.

Our ‘Complete Management Service’ means that you will only pay one fee, between 10-12.5% incl. of VAT and, there are no extras to pay for. This fee is only chargeable whilst the tenant is in situ.

For example: Monthly rental of £800 x (11% management fee of £88 x 20% VAT £17.60 = £105.60) therefore £800 - £105.60 = £694.40pcm net income

What’s included:

  • Free, no obligation, Rental Valuation
  • Full marketing of the property
  • Viewings always accompanied by a Lemontree representative
  • Regular updates given on marketing progress and feedback
  • Full referencing completed in-house on ALL prospective tenants
  • Collection of a 5-week deposit that is transferred and registered with the Deposit Protection Service
  • Collect the necessary rent and pay this directly into your chosen bank account
  • Send a monthly statement of account
  • Complete all necessary Start of Tenancy documentation
  • Detailed, comprehensive inventory including photos
  • Advise all utility companies and Local Authority
  • A dedicated Inspections Manager to complete regular property inspections with guaranteed feedback to both Landlord and Tenant
  • Arranging or facilitating maintenance with a dedicated local 24 hour emergency call-out team
  • Organise landlord’s buildings and contents insurance cover
  • Full, final checkout at the end of each tenancy

Landlord services

This details our comprehensive packages for landlords. Please call us to find out more.

Landlord services

Landlord FAQs

Have a question about something you’re not sure about? Take a look at our FAQs and put your mind at rest.

For more information on fees, please see the Landlord fees page.

No, everything we do is included in our ‘complete’ service package. There are no hidden extras unless you choose a bespoke service in which the gas safety certificate and energy performance certificate need to be accounted for.

One of the Lemontree team will be present at all viewings. No viewing will ever be undertaken alone.

An EPC gives you information about how efficient the property is and how, with simple steps, you can make it more energy efficient and reduce carbon dioxide emissions. All homes bought, sold or rented require an EPC and a certificate will last 10 years.

A tenant’s deposit is 5 weeks rent and is transferred and registered with the Deposit Protection Scheme.

The new deposit scheme protects the landlord and tenant. In the event of a dispute, a third party assesses the situation via evidence and makes a non-biased decision.

We pay all of our landlords on the 28th of every month or the next working day if it falls on a weekend.

Lemontree are excellent agents and we never have any problems with their management of our property. They are very helpful and provide a full service, arranging for work when required and organising insurance and ground rent payments on our behalf.

Jackie, Landlord

It is just so nice to have found a firm that are so professional, well organised and able to deliver a first class service in such a friendly manner. Thanks again and keep up the excellent work Beth and team.

Roland, Landlord

We definitely will recommend Lemontree when we have a chance. Thank you for being so helpful and supportive when dealing with our tenancy.

Darius, Tenant

This was our first time letting a property and we looked at a number of letting agents before deciding on Lemontree. We were impressed with their professional approach and it's clear Beth is passionate about her business. The tenants were excellent and the management of the property was first class.

Pete, Landlord

Many thanks for looking after my properties – I really do appreciate the excellent way you all manage them.

Norman, Landlord

From getting the house back on 15th October, refurbishing it and letting it by the 25th November, your work has been excellent.

Michael, Landlord

It was a pleasure dealing with Lemontree – you were all very accommodating and helpful during my tenancy. I would certainly recommend your agency to family and friends. Keep up the good work.

Cecille, Tenant

Being rather preoccupied with my wife in hospital, it's great knowing you are looking after everything on my behalf. You always go above and beyond, and having confidence in my agent is the peace of mind I need.

Philip, Landlord

Thank you for all that you have done. We could not have asked for a smoother transaction. We are so pleased that we decided to put our property in your very capable hands.

Janet, Landlord

Being a cautious person by nature, I can be rather cynical. But Lemontree have been extremely helpful and professional. It has been a pleasure dealing with you during my tenancy.

Harry, Tenant